Information Technology

Telecommunications

Broadband Connections for Faculty and Staff

Broadband Connections for Faculty and Staff

Type of Policy
Administrative
Last Revised
Review Date
Policy Owner
Info Tech- Information Security
Contact Name
Cas D'Angelo
Contact Title
OIT Telecommunications Director
Contact Email
cas.dangelo@oit.gatech.edu
Policy Statement

 It is the responsibility of Georgia Tech and each of its budgetary units to implement procedures to effectively use communication services and equipment at the lowest possible cost. With the rapid growth in requirements for high speed broadband network access (e.g. DSL, cable-modem) for some Georgia Tech faculty and staff, and with the Georgia Tech philosophy of unit-based management, heads of budgetary units (Vice Presidents, Deans, School Chairs, Department Heads) or their designee are authorized to acquire broadband services for faculty and staff when required for institutional purposes.

The purpose of this policy is to outline the eligibility criteria, acceptable usage, and administration of Georgia Tech-funded broadband service granted to faculty and staff members. Insofar as this policy deals with access to Georgia Tech computing and network resources, all relevant provisions in the Acceptable Use Policy, the Cyber Security Policy, and the Data Privacy Policy are applicable and included by reference in this document.

Eligibility and Acceptable Use

Granting Institute-funded broadband service to faculty and staff members by individual units on campus, with the express intent of conducting Institute business when it is demonstrated an employee cannot perform his/her duties without high speed (broadband service) access to the Internet and/or to the Georgia Tech network, or that improved performance and productivity ensuing from broadband service will justify the investment, shall be authorized under this policy. Each department is to maintain approved justification documentation for each approval of broadband service.

Examples of conditions under which broadband service may be granted to employees include:

  • Broadband service is required to achieve business objectives by an employee who routinely or predominantly telecommutes.
  • An employee cannot adequately meet communications needs with other available alternatives such as dial-up modems.
  • Broadband service is required for on-call personnel required to respond to critical system failures or service disruptions.
  • Broadband service is determined to be the most appropriate means of responding to campus emergencies.
  • Broadband service is needed to facilitate program and business access to campus and Internet resources to remotely conduct Institute business.

Georgia Tech will cover the cost of a competitive broadband service plan used primarily for job-related activities. Employees who wish to add personally-owned computers to any such plan must do so at their own expense. Furthermore, all broadband service users are reminded that such privileges are covered by the Acceptable Use Policy, the Cyber Security Policy, and the Data Privacy Policy as well as any relevant Unit-Level Network Usage Policy.

Ordering and Payment Administration

Managers of employees qualifying for Institute-funded broadband service are to initially determine the business needs and select an appropriate package which meets these requirements. Both the business need and broadband service package selection should be reviewed periodically, at least annually.

The following ordering and payment options are allowed under this policy:

  1. Departmental P-Card Departments may acquire broadband service via departmental P-cards, but they should note that special obligations go along with the convenience. Specifically, only designated Georgia Tech Procurement Officials may enter into contracts on Georgia Tech’s behalf. This means Broadband service contracts obtained via P-card and signed by an employee are, in fact, personal obligations of the employee. Should the employee terminate while an agreement signed by the employee is still in force, it is the responsibility of the employee to fulfill the terms of the agreement. The department is to maintain the approved justification documentation for each broadband service obtained in this manner.
  2. Georgia Tech Purchasing Georgia Tech Purchasing will process requests for Broadband service upon receipt of an approved purchase requisition. Purchasing will procure these services via standing agreements available to Georgia Tech. In special circumstances, Purchasing may utilize other agreements obtained from any carrier who best meets the needs of the Institute. Broadband service will be billed directly to the ordering department, based upon the information on the purchase order (FPO). Object code 773500 Cellular Services, will be used to account for Broadband service costs. Departments will review and verify Broadband service bills on a monthly basis and forward the approved invoice to Accounts Payable for payment. Invoices are to be submitted at least 10 days before due date to allow for payment processing and mail delivery. Invoices may be paid by Pcard. Effective May 1, 2003 the default account must be changed to 773500 utilizing the Georgia Tech Pcard reallocation tool.
  3. Personal Contracts Heads of budgetary units may authorize employee reimbursement for business use of their personal broadband service contracts. Additionally, it may make economic and business sense to pay a differential price to boost an employee’s current service package on their personal phone or cable arrangement by an amount sufficient to cover the addition of authorized broadband service. If the unit head determines that this approach is in the best interest of the Institute, they should document the rationale for this decision, keep on file and review periodically (at least annually) to ensure that this is still the appropriate option.

Right to Monitor Communications and Right to Privacy

Georgia Tech reserves the right to investigate, retrieve and read any communication or data composed, transmitted or received through voice services, online connections and/or stored on its servers and/or property, without further notice to faculty and staff, to the maximum extent permissible by law. Express notice to faculty and staff stating that there is no right to privacy for any use of Institute telecommunications equipment and services, or funded by Institute resources, should be included in the approval form granting funding for broadband services.

Enforcement

All approval and justification documents shall be kept by unit business officers, and shall be subject to periodic reviews by Georgia Tech Internal Audit and/or external audit agencies.

 

Mobile Communications Device Policy

Mobile Communications Device Policy

Type of Policy
Administrative
Policy No
14.1
Effective Date
Last Revised
Review Date
Policy Owner
Georgia Tech CyberSecurity
Contact Name
Dana Madsen
Contact Title
Director of Cybersecurity Programs
Contact Email
compliance@security.gatech.edu
Reason for Policy

This policy outlines requirements for mobile communication devices (MCDs) to ensure they are acquired, managed, and used in a manner that supports operational efficiency, safeguards institutional data, and complies with financial, regulatory, and cybersecurity requirements. Establishing clear standards for issuing, monitoring, and securing these devices helps Georgia Tech uphold responsible stewardship of resources while enabling employees to perform their duties effectively.

Policy Statement

It is the responsibility of Georgia Tech and each of its budgetary units to implement procedures to issue and use mobile communication devices and services in the most cost-effective manner. Heads of budgetary units (Vice Presidents, Deans, School Chairs, Unit Heads) or their designee are authorized to approve the acquisition of mobile communication devices and services. Mobile Communication Devices (MCDs) for this policy include, but are not limited to, mobile phones (smartphones or not), tablets with mobile data, and hotspots or other devices with mobile service. By contrast, cordless telephones, VoIP Phones, tablets without data plans, Internet of Things (IOT) devices, computers or laptops with Wi-Fi or wired connections, and other devices are not covered by this policy.

Guidelines for Acquisition and Use 
An Institute-issued MCD may be a suitable resource to conduct Institute business when it enhances performance or when it is proven that an employee cannot perform their duties without an MCD. The individual units are responsible for:

  • Determining the business case for the use of MCDs and services.
  • The justification and approval for each MCD and service issued or approved.
  • Monthly review of MCD bills and usage by a unit manager or delegate.
  • Wiping and sanitizing MCD prior to repair, reissue, or disposal.
  • Ensuring all MCDs are inventoried in a Georgia Tech approved central inventory system.
  • Ensuring all devices are enrolled in an authorized Mobile Device Management (MDM) solution.
  • Maintaining current inventory of MCDs in the central Configuration Management Database (CMDB).

Criteria for Determining Need 
A unit may acquire an MCD for an employee when communication needs cannot be met with other available devices such as standard telephone equipment or soft client. Examples of conditions under which a unit may obtain an MCD and service include:

  • The employee’s position requires them to maintain information or communicate with others to perform their job functions.
  • The organization provides additional protection to the employee when they work in potentially hazardous conditions.
  • The employee cannot adequately meet communication requirements using other available alternatives, such as a standard telephone line or soft client.
  • On-call personnel must be available to respond to critical system failures or service disruptions.
  • The organization uses this as the most appropriate means to respond to campus emergencies or to achieve business efficiencies.

The unit head (or designee) of employees using Institute owned MCDs is responsible for determining the business needs and selecting an appropriate mobile service package that meets these needs.

Personal Usage 
MCDs assigned to faculty or staff members are for official Institute business. While incidental personal use may occur, this use should not result in additional charges to the Institute. If personal use results in additional charges to the Institute the faculty or staff member must notify their unit head or supervisor and reimburse the Institute for charges incurred in the use of the device. Reimbursement to Georgia Tech for personal use of any MCD should be deposited with the Bursar's Office by the unit, along with a copy of the annotated bill noting the personal communications and cost.

Ordering and Payment Administration
The following ordering and payment processing options shall be used for all MCDs issued. MCD’s should be procured by the unit through existing Georgia Tech approved mobile contracts. In special circumstances, Procurement may utilize other
agreements obtained from any carrier that best meets the Institute's needs.

  • Institute-Owned MCDs and Service
    For positions meeting the requisite criteria, the Mobile Phone Service Request form should be completed by the employee, approved by the direct manager, and have prior financial approval. Once approved, units should acquire MCDs and services via their unit PCard or Supplier Invoice Request (SIR), after completing any necessary forms provided by the service vendor representative to establish legitimate Georgia Tech service account(s). Only designated Georgia Tech Procurement officials may enter into contracts on behalf of Georgia Tech, and any actual contracts should be forwarded to Procurement for review and signature. Any contracts signed by an unauthorized employee are personal
    obligations of the employee.
  • GT Employees (faculty and staff) are not eligible for reimbursement of a personal MCD. For additional guidance, please refer to the following policies:

Data Protection

Individuals and their MCDs must comply with data protection requirements, endpoint security standards, and adhere to all applicable Institute policies. Where stricter legal, regulatory, or contractual obligations take precedence based on the categorization of the data involved. See Related Information below. 

Scope

This policy applies to all Institute employees and affiliates. 

Policy Terms
Configuration Management Database (CMDB)A centralized repository that stores information about Georgia Tech's IT assets including their attributes, relationships, and dependencies. 
Endpoint Management ToolA centralized platform used to monitor, manage, and secure endpoint devices across Georgia Tech (e.g., JAMF, Intune, or Workspace One)
Mobile Communications Device (MCD)Phones or tablets running an operating system such as iOS or Android systems, hotspots, and devices with a data plan.
Mobile Device Management (MDM)A set of technologies and administrative processes used to manage, monitor, and secure mobile devices at Georgia Tech.
Mobile ServicesVoice, text, data, and/or international plan. 
Soft ClientSoftware or app that can be operated on a computer, smartphone, or tablet to make and receive telephone calls and/or messaging. 
Responsibilities

Units are responsible for:

  • Determining the business case for the use of MCDs and services.

    • The justification and approval for each MCD and service issued or approved.

    • Monthly review of MCD bills and usage by a unit manager or delegate.

    • Wiping and sanitizing MCD prior to repair, reissue, or disposal.

  • Ensuring all devices are enrolled in an authorized Mobile Device Management (MDM) solution.

  • Ensuring all devices are inventoried in a Georgia Tech approved central inventory system.

  • Maintaining current inventory of MCDs in the central Configuration Management Database (CMDB).

The Office of Information Technology is responsible for:

  • Establishing an inventory for MCDs in a campus approved inventory system.
  • Service ownership and delivery of MCD endpoint management tools.

The individual assigned a MCD (primary user) is responsible for:

  • Ensuring the MCD is used for official Institute business.
  • Using reasonable care to prevent damage to or loss of the MCD.

  • Reporting personal usage that results in additional charges to the Institute.

  • Reviewing the export control policy prior to leaving the United States.

  • Completing an annual data certification from a central GT inventory system for any Georgia Tech owned mobile device.

  • Returning the MCD to unit manager or delegate when transferring units, terminating employment with Georgia Tech, or when the use is no longer required for the position. 

  • Complying with the GT Password Policy.

Enforcement

Misuse of MCDs and services, or failure to repay the unit for personal charges, or other policy violations may result in suspension of MCD use and disciplinary action. 

To report suspected instances of ethical violations, please visit Georgia Tech’s Ethics Hotline a secure and confidential reporting system, at: https://secure.ethicspoint.com/domain/en/report_custom.asp?clientid=7508

Policy History
Revision DateAuthorDescription
May 2026OITUpdated to clarify responsibilities, terminology, and reimbursement for personal devices. 
July 2021OITEditorial Updates
January 2005OITNew Policy