Adherence to SACSCOC Policy: Complaint Procedures Against SACSCOC Or ITS Accredited Institutions
The primary purpose of the SACSCOC complaint procedure is to acquire valuable information regarding an accredited institution’s possible non-compliance with accreditation standards, policies and procedures rather than to resolve individual disputes.
The SACSCOC complaint procedures are for the purpose of addressing any significant non-compliance with the Commission’s standards, policies or procedures. The procedures are not intended to be used to involve the Commission in disputes between individuals and member institutions, or cause the Commission to interpose itself as a reviewing authority in individual matters of admission, grades, granting or transferability of credits, application of academic policies, fees or other financial matters, disciplinary matters or other contractual rights and obligations. Nor does the Commission seek redress on an individual’s behalf. Further, the Commission will not serve as a grievance panel when the outcome of institutional grievance or appeal processes is unsatisfactory to the complainant.
Complaints against an Institution
Complaints against SACSCOC Board of Trustees or its Staff
Complaints against the President of SACSCOS
Complaints against SACSCOS or a member of its Board of Trustees
SACSCOC is interested in ensuring that member institutions maintain ongoing compliance with Commission standards and policies outside the institution’s scheduled formal review. Therefore, if an individual has evidence of an institution’s significant non-compliance with Commission standards, policies or procedures, the individual should inform the Commission using these procedures.
Optional: To report suspected instances of noncompliance with this policy, please visit Georgia Tech’s EthicsPoint, a secure and confidential reporting system, at: https://secure.ethicspoint.com/domain/en/report_custom.asp?clientid=7508
Compliance and Policy Management760 Spring Street N.W. Suite 324Phone: 404-385-0731
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